Frequently Asked Questions

We are located at 4707 Rockwell Road, Winchester, KY 40391

Yes, our retail store is open Monday through Friday, 9 am to 5 pm and Saturday 10 am to 2 pm. It is located in the same building as our manufacturing facility at 4707 Rockwell Road, Winchester, Kentucky 40391.

To reach us by phone: 859-355-5244 or Toll Free: 1-844-305-4841 To reach us by email: info@tacticalgearjunkie.com

Yes, we offer both online and in-store gift certificates.  Purchase them here.

We carry several lines of quality tactical gear and gun parts from manufacturers such as Condor Outdoor, Propper, DoubleStar, Fox Outdoor, Voodoo Tactical, High Speed Gear and 5.11 Tactical among others.

We manufacture patches, stickers, name tapes and insignia.  We also do all the engraving of gun parts and the stamping of dog tags.

All our patches come with hook fastener backing unless the title specifically list “sew-on” We sell the soft loop side in our store separately. Custom patches can be made with either option, please specify your preference when placing your order.

We can customize patches, name tapes, engraved gun parts and dog tags in-house to your specifications. From time to time, we will engrave customers’ rifles or pistol slides.

Suck it up buttercup.

We accept all major credit cards, Visa, MasterCard, American Express and Discover Card, as well as PayPal and Amazon Pay. We will also accept money orders for on-line payments as well as check and cash for in-store payments.

Yes, we wholesale.  For questions about or dealer packages, please contact us.

We are always looking for great people to add to our growing team. Feel free to come in and fill out an application or give us a call.

• Price will depend on size, quantity and complexity.
• We offer several semi-stock options via our website which include military style name tapes, name patches and flak patches. These range in price anywhere from $1.50 for a name tape up to $16.99 for a custom flak patch with your logo.
• For our fully customized patches, we charge a one-time artwork fee for an order under 50 patches. This can range anywhere from $5 to $50 but most designs are $15. Feel free to submit your design idea to us for a quote!

We do not accept returns on customized items unless the item is defective in quality or an error was made in spelling/colors. We do our best to catch mistakes and will work with you on a resolution should there be an issue.

Most semi-custom orders placed via the website will be fulfilled within 1-7 business days. Custom orders can take a bit longer depending on quantity but we try our best to get out custom orders 1-4 weeks after the artwork is approved. As always, please feel free to contact us if you have an upcoming event or deployment and we will do our best to meet your deadline.

All of our patches are made using American made nylon cotton rip-stop fabrics from textile mills in MO or NJ. Our thread is made by Robinson & Anton, American & Efrid and Madeira.

WE DO NOT USE FABRIC OR THREAD MADE IN CHINA FOR ANY PATCHES.

Yes, our nametapes are all made to spec and are BERRY Compliant.

We make all of our patches and nametapes in our production facility, located in Winchester, Kentucky. We utilize state of the art embroidery equipment and an experienced team of embroiderers, artists and quality control specialists to ensure every product we make is of the highest quality. For a virtual tour of our production facility in action, please check out the video below.

Great question, as mentioned previously we only use the highest quality of fabrics and threads to produce our embroidered products. Many other online retailers who sell similar products outsource their production overseas to save on operating costs. However, we find that in many instances these products are of poor quality due to their inferior fabric and threads as well as sloppy stitching and poor QC. This difference in quality translates to us being able to provide a consistent, long lasting and visually appealing product.

Yes absolutely! To request a quote for custom artwork please fill out this form. Please allow up to 24 hours for an e-mail response from our sales department.

Yes we do! Please contact us at info@tacticalgearjunkie.com regarding discounts for bulk purchases. For other custom patches we offer incremental quantity discounts. To get a quote please fill out this form.

The main limitation to what can be put on a patch is due to text limitations, wherein we can only fit so much text in the space provided. There are also some patch designs that are too detailed for embroidery, such as small lettering or intricate designs. Should this be the case, we do have other options, such as printed patches. Barring these limitations, of course we support everyone’s First Amendment rights to self-expression.

All our patches come with hook fastener backing unless the title specifically list “sew-on” We sell the soft loop side in our store separately. Custom patches can be made with either option, please specify your preference when placing your order.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations.

Currently we do not offer this service and frankly, we suck at wrapping and hand-writing; but if you want us to draw a T-Rex on a skateboard holding a kitten on your package, we’re all for it!

Mistakes happen, and while we do our best to catch them, sometimes our shipping department sucks. Please contact us by phone or e-mail and we will be happy to work with you in resolving your issue.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

The International Traffic in Arms Regulations or ITAR is a set of government regulations that controls the import and export of certain defense related articles contained in the United States Munitions List (USML). As per these regulations, IR patches are not to be sent outside of the United States in the interest of national security and the safety of our troops at home and abroad.

For more information please visit this link.